DTW Destination Pass - Frequently Asked Questions
Awards and Accreditations
AWARDS
Air Cargo World
Air Cargo Excellence
Gold (Airports up to 399,999 tonnes)
- 2019
Airports Council International (ACI)
Airport Service Quality (ASQ) Award
Best Airport of 25 to 40 million Passengers, North America
- 2022
- 2020
- 2018
Best New Retail Concept – 1st Place
Frivolous (Operated by Delaware North)
- 2019
Excellence in Airport Marketing, Communications & Customer Experience
Finalist in Print Communications
WCAA COVID-19 Safe Workplace Playbook
- 2020
Air Transport Research Society
Airport Efficiency Excellence Award - North America
- 2023
- 2022
American Association of Airport Executives
Great Lakes Chapter
Airport Fire Rescue Achievement Award
- 2019
American Concrete Pavement Association
National Award for Excellence in Concrete Pavement
Runway 3L/21R Reconstruction and Central De-Icing Facility Project
- 2021
American Council of Engineering Companies of Michigan
Merit Award Engineering
Rogell Drive Reconstruction
- 2019
American Public Works Association of Michigan
Project of the Year in Structures $1 Million to $5 Million
DTW Emergency Retaining Wall Repairs
- 2020
Balchen/Post Award
Outstanding Achievement in Airport Snow and Ice Control
Winner
Willow Run Airport
- 2023 - 2024
- 2020 - 2021
- 2002 - 2003
Winner
Detroit Metropolitan Airport
- 1994 - 1995
- 1980 - 1981
Honorable Mention
Willow Run Airport
- 2019 - 2020
- 2017 - 2018
- 2004 - 2005
Honorable Mention
Detroit Metropolitan Airport
- 2023 - 2024
- 2021 - 2022
- 2019 - 2020
- 2009 - 2010
- 2006 - 2007
- 2004 - 2005
- 2000 - 2001
Envision™
Gold Award
Reconstruction Runway 3L/21R
and Associated Taxiways
- 2019
Government Finance Officers Association
Certificate of Achievement for Excellence in Financial Reporting
- 2022 (18th consecutive year)
J.D. Power and Associates
Highest Customer Satisfaction – North America
Mega Airport Category
- 2023
- 2019
Large Airport Category
- 2010
Michigan Concrete Association
Award of Excellence
Runway 5R/23L and 9/27 Decoupling at Willow Run Airport
- 2022
National Association of Professional Canine Handlers
Narcotic Detection Team of the Year
Officer Erik Johansen and K-9 Bo
- 2019
Transportation Security Administration
Partnership Award
Outstanding Partnership and Support
COVID-19 Pandemic
U.S. Secret Service
Appreciation Award
Creation of Wayne County Airport Authority Dignitary Protection Detail
- 2020
ACCREDITATIONS
Airports Council International (ACI)
Airport Carbon Accreditation
Level 3
- 2019 - 2020
Level 2
- 2018
Airport Customer Experience Accreditation
Level 3
- 2025 - 2026
Level 2
- 2022 - 2024
Airport Health Accreditation
- 2021 - 2022
Center for Public Safety Excellence
International Accreditation
Commission on Fire Accreditation International
- 2022 – 2027 (Third Accreditation)
Commission on Accreditation for Law Enforcement Agencies
- 2021 (renewal)
GBAC STAR™ Facility Accreditation
Global Biorisk Advisory Council™ (GBAC), a Division of ISSA
- 2023
- 2022
Leadership in Energy & Environmental Design
LEED Certification
- 2020
Outreach Event Documents
Airport Rental Car Supplier Outreach - August 2023
Rental-Car-Outreach-Webinar Information
BDU - WCAA ACDBE Car Rental Introduction 2023
EHI (Enterprise) - Supplier Presentation 2023
Hertz - ACDBE Airport Outreach August 2023
Avis Budget Group BDU RAC Outreach August 2023
Wayne County Human Relations - ACDBE Certification - DBE Myths Mistakes and Must
Upcoming Concession Opportunities
Airport Advertising Virtual Outreach Information - December 2023
Advertising Outreach Presentation With Maps
Outreach Event for Food & Beverage Concessions - December 11, 2024
Food & Beverage Concessions Forum Information
Construction & Concessions Outreach (Vibe Credit Union) –February 2026
Construction Outreach Slides External Posting
Concessions Outreach Slides External Posting
A184B Contractor Project Slides
SOAR Outreach- April 2026
SOAR Outreach Presentation MASTER
SOAR Outreach Presentation Abbreviated
SOAR Workshop- May 2026
Energy Saving Suggestions
The Wayne County Airport Authority is committed to reducing energy usage and carbon footprint. Recognizing that good ideas can come from anywhere, we are providing this form to allow the Public and Airport Employees (Airlines, Tenants, Concessions, and the Authority) to submit suggestions. The “Name” and “Phone and/or Email address” fields are optional. If you wish to receive follow-up, please provide contact information and check the “follow-up requested” checkbox.
Test page - 04/20
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