Safety
Wayne County Airport Authority is committed to airport operations safety. We aim to enthusiastically support our employees, tenants, and contractors to ensure the safest possible conditions for all types of work occurring both at Detroit Metro Airport and Willow Run Airport – from the smallest tasks to largest projects.
Small Business Operators Arriving Ready (SOAR)
2026 SOAR Opportunity
DTW, Michigan's gateway to the world, is committed to helping small businesses reach a global audience through the Small Business Operators Arriving Ready (SOAR) pilot program. SOAR creates access and opportunity for business owners to operate their specialty retail concept in the Warren Cleage Evans Terminal and showcase their products to thousands of travelers every day.
The First Lady of Wayne County, Renata C. Evans, formulated the idea of a small business program at DTW. A former small business owner herself, Mrs. Evans understood the importance of investing in training for entrepreneurs and creating opportunities for their growth. Through SOAR, the Airport Authority helps small business owners learn how to operate in an airport environment, ensuring they will be ready to thrive on their own in an airport concessions program.
DTW selected Quix Chocolate to be one of the the first participants in the SOAR pilot program.
Quix Chocolate was founded as a family business in Lanklaar, Belgium in 1947. Quix, now based in Ferndale, Michigan, produces approximately 40 traditional flavors of Belgian chocolates using original recipes. Quix has been recognized by Crain’s Detroit Business and Hour Detroit Magazine.
Doing Business at the Airport
Businesses interested in future SOAR opportunities should have a strong concept with operational experience that attracts customers and supports a dynamic airport experience.
We are Open 7 days per week, 365 days per year
Interested businesses should be aware of safety, security/credentialing, logistics, insurance, and space development requirements in business planning considerations.
Announcements of solicitations can be found here. The Airport Authority officially posts solicitations on the MITN website located at www.mitn.info. If you have any questions, please email the Wayne County Airport Authority Procurement Department, or call (734) 247-7900.
Third Annual DTW Golf Classic
Concessions Dashboard
Introduction
On behalf of the Wayne County Airport Authority, we would like to extend a “thank you” for choosing to be a part of Detroit Metro Airport’s concessions program.
We have created this page for guidance and updates.
We enjoy exploring any ideas you might have to improve the concession program and your own business.
Please feel free to reach out to us at any time at [email protected]
Announcements/Updates
Please Review
DTW Concessions Chronicles Volume 1 - Fall 2025
Pricing Policy Update Guide August 2025
DTW Customer Experience Message
DTW Customer Service Standards Manual
Reminder - The expectation of the Concessions Dept. is for all Concessionaires to maintain full contract/scheduled hours of operation.
All Tenants
Please monitor FIDS for any impacts to flight schedules related to IROPS Planning (irregular operations).
Please report any Pest Control and Trash Compactor Room Concerns for:
- McNamara Terminal to Delta Works at 734-921-5000 or via email at [email protected]
- Evans Terminal to Dantec at 734-247-1000 or via email at [email protected]
- Please cc the Concessions Operations Email for awareness ([email protected])
Food & Beverage Tenants
Please remember to clean your grease traps and HVAC vents.
Reminder from the Fire Marshal regarding Kitchen Temps.
Documents
WCAA Key Request Form Instructions
WCAA Key Control Monitor Form Instructions
DTW Concessionaire Submission Form
WCAA In-Terminal Concessions Manual 3.2026
WCAA DTW Title VI Plan Template WCAA Signed-Revised
Market Basket Pricing Policy Forms 6.2025
2025 Term Evac & Shelter In Place Plan
IROPS Plan 2025 Tenant Manual Appendix 7
Third Annual Golf Tournament Program
Concessions Contact Form
Detroit Metropolitan Airport offers a variety of dining and shopping options in