DETROIT (Jan. 21, 2016)—Two global aviation industry organizations want to improve passengers’ travel experience and they’re turning to leadership at Detroit Metropolitan Airport for help. The International Air Transport Association (IATA) and Airports Council International (ACI) have announced Peter Gargiulo will serve as vice chair of the IATA Passenger Facilitation Working Group.
Gargiulo is the director of strategy management for the Airport Authority which operates Detroit Metropolitan (DTW) and Willow Run (YIP) airports. During his two-year term, Gargiulo will collaborate with representatives from airlines, airports and governments around the globe. Only one other airport representative—from Copenhagen—currently holds a seat on an IATA working group. The Passenger Facilitation group will work to improve passengers’ international journeys from the time they make their reservation until they clear customs and arrive at their final destination.
“We are proud of our team and the gifted group of airport leaders we have here in Detroit,” said Airport Authority CEO Thomas Naughton. “Through his industry work and research, Peter has learned what our international customers prefer and need when they travel. His ability to forge strong relationships with our industry partners has led to real- world process improvements that are benefiting our Detroit travelers every day. We congratulate Peter and are honored to share his talents and expertise with the broader aviation and regulatory community.”
“The primary goal of the IATA Passenger Facilitation Working Group is to make the passenger process more secure, seamless and efficient,” said IATA Passenger Facilitation Project Manager Lisa Angiolelli-Meyer. “Peter will use his expertise to assist us with integrating operations among airlines, airports and governments.”
Gargiulo’s term officially began Jan. 13, 2016.